Privacy notice

This notice explains how the Easy Retail Flow marketing website handles information you send through its enquiry form. For questions about your information, use our contact page.

Information you provide

When you send an enquiry, we collect your name, work email, optional company and phone number, selected enquiry topic, message, and any plan, hardware or meeting preferences you include. The site also uses your network address briefly to limit repeated form submissions.

How we use it

We use this information to review and respond to your request, prepare a relevant product conversation or quote, and help with support questions. Enquiries are saved as private records in this WordPress site. The site attempts to send a notification to the team and, when email delivery is configured, an automatic acknowledgement to your email address.

Service providers and storage

Our website host and email service may process enquiry data for hosting and message delivery. Access to saved enquiries is limited to authorised website administrators. Enquiry records remain stored until an administrator removes them under the business’s retention process.

Your choices

You may ask us to review, correct, or remove information you submitted by contacting the team through the contact page. Please include enough detail to identify the enquiry. We may need to retain information where required to handle a request or meet an obligation.

Other services and changes

The knowledge base and product sign-in are separate services. Their handling of account and usage data should be reviewed in their own notices. We will update this page if the marketing site’s data practices change.